10/23/2025

65 years of JELD-WEN | Employees reflect on decades of craftsmanship, camaraderie and career growth

From forklifts to friendships, these long-tenured team members share what has kept them building doors, windows and memories for decades.

As JELD-WEN celebrates its 65th birthday, we are shining a spotlight on some of the people who have helped shape our story from the inside out. These employees have spent decades growing their careers, building lasting relationships, and contributing to the quality and culture that define JELD-WEN.

We’ve asked them to share their journeys, proudest moments and advice for the next generation. Their stories are full of heart and a few surprises.

Our featured employees:

  • Gaetan Belanger, Production, Saint Appollinaire, Canada - 48 years at JELD-WEN
  • Serge Moreau, Production, Saint Appollinaire, Canada - 48 years at JELD-WEN
  • Randy Ritchie, Group Lead, Venice, Florida - 47 years at JELD-WEN
  • Todd Delaney, Group Lead, Klamath Falls, Oregon - 45 years at JELD-WEN
  • Rock Cosand, Maintenance, Stayton, Oregon - 42 years at JELD-WEN
  • Doug Joyce, Office Manager, Stayton, Oregon - 42 years at JELD-WEN
  • Lori Alcaraz, Purchaser, Ringtown, Pennsylvania - 34 years at JELD-WEN

JELD-WEN team members with July 4th float in Stayton, Oregon

Tell us about your roles at JELD-WEN. Is it where you thought your career would take you?

Todd: When I first started at JELD-WEN, I wasn’t sure if this was the career I wanted to pursue. But as time went on and I started a family, I knew that I was at the right place with a lot of opportunity for advancement. My first job at JELD-WEN was a parts chaser, then I went into production with the door plant and drove a forklift for 20 years. In 2012, I accepted a group lead position which I have been doing for 13 years.

Doug: My journey began as a summer employee while attending school. After completing my education, I was offered leadership opportunities that led me to become a group manager, then production manager, and later, office manager.

Lori: I started in 1990 and learned all jobs in the glass area, then I went to the vinyl line where we made basement windows at the time. After that, I did installing, worked in the parts warehouse, on the safety team, in reception, and now, purchasing. 

Serge: I started working on windows, then moved on to the warehouse. I also worked on tiling, four-pane sliding windows, small doors, large round wooden doors, operating a lift, samples, and wooden molds.

Rock: I’ve been a helper, tenoner operator, car loader, moulder operator, and grinderman in Arizona and Oregon.

Randy Ritchie (right), 1990

What brought you to JELD-WEN? What makes you proud to stay?

Todd: I’m from Wisconsin, and my uncle was the boiler man at Thomas Lumber for 9 years. When I graduated from high school, I moved to Klamath Falls in 1979 and have been working at JELD-WEN ever since!

Doug: I genuinely enjoy the work I do and, more importantly, the people I work with. I take great pride in the career I’ve built here at JELD-WEN and deeply value the relationships and friendships I’ve formed along the way.

Randy: I was hired by Ted Schnormeier, then General Manager of Wenco of Ohio, and started August 25, 1977.

Lori: I am proud to stay because we make an amazing product, and I have made lasting friendships throughout the years.

Gaetan: I was referred to Donat Flamand [later acquired by JELD-WEN in 1996] by my wife’s uncle, during my wife’s sister’s wedding. I started working when I was 18. What makes me stay is the camaraderie and growing old with my colleagues through the years.

Rock (right) with colleagues in Klamath Falls

What is a special moment from your time at JELD-WEN?  

Lori: I applied for the site receptionist position in 1990, but someone else was selected, and I was offered a position on the production floor. In 2017, I moved into that receptionist role! 

Todd: I think the most rewarding times with JELD-WEN were when I drove forklift for 20 years and being a team lead. I feel that I made a huge difference while performing both of these jobs. 

Randy: The highlight of my time with JELD-WEN was on August 25, 1980, I met the love of my life and soon to be wife of 38 years, Pavana Pinky Leedy. Pavana passed away in February of 2021.

Rock: When I was offered a position in Klamath Falls, Oregon, and moved from our site in Arizona.

Serge: The presence of managers on the shop floor has given me a sense of belonging.

What advice would you give to your early career self? 

Todd: Make your career choices carefully. When you know what you want to do, go all in!

Rock: Go for it!

Lori: Stay the course and learn as much as you possible can.

Serge: Above all, be clear about your interests.

Doug: Take time to learn the business. Ask questions often; curiosity is a strength, not a weakness.

Gaetan: Do your best.